Privacy Policy

Last updated: 03/01/2026

We care about your Privacy

Eleodendro Boutique Hotel (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.

Eleodendro Boutique Hotel
POB 42, Plakias 740 60, Crete, Greece
info@eleodendro.gr

We are the data controller responsible for your personal data under applicable data protection laws.

We may collect and process the following personal data:

  • Contact information: name, email address, phone number

  • Communication data: messages sent via contact forms

  • Newsletter subscription data: email address and name (if provided)

  • Technical data: IP address, browser type, device information

  • Usage data: pages visited, interactions with our website

We do not intentionally collect sensitive personal data.

We collect data when you:

  • Fill in a contact form

  • Subscribe to our newsletter

  • Communicate with us via email

  • Browse our website (via cookies and analytics tools)

Under GDPR, we process your data only when legally permitted:

PurposeLegal Basis
Responding to enquiriesLegitimate interest
Sending newslettersConsent
Improving our websiteLegitimate interest
Security & fraud preventionLegal obligation

You can withdraw your consent at any time.

If you subscribe to our newsletter, we will send you updates about:

  • Our hotel opening

  • Experiences and offers

  • Relevant news

We use Mailchimp and GWS as our email marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their Privacy Policy.

You may unsubscribe at any time via the link in our emails.

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact: info@eleodendro.gr

We apply appropriate technical and organizational measures to protect your data, including:

  • Secure hosting

  • Encrypted communications

  • Limited access to personal data

Our website uses cookies to enhance user experience and analyze performance.

Cookies may include:

  • Essential cookies (website functionality)

  • Analytics cookies (e.g., Google Analytics)

  • Security cookies

You can manage or disable cookies via your browser settings.

We do not sell your personal data.

We may share data only with trusted service providers such as:

  • Email marketing platforms

  • Website hosting providers

  • Security and analytics services

All partners are required to comply with applicable data protection laws.

Our website may contain links to external websites. We are not responsible for their privacy practices.

Some of our service providers may process data outside the EU.
Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

We retain personal data only for as long as necessary:

  • Contact form data: up to 24 months

  • Newsletter data: until you unsubscribe

  • Technical data: as required for security and analytics

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

If you have any questions about this Privacy Policy or your personal data, please contact:

info@eleodendro.gr

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