We care about your Privacy
Eleodendro Boutique Hotel (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.
Who We Are
Eleodendro Boutique Hotel
POB 42, Plakias 740 60, Crete, Greece
info@eleodendro.gr
We are the data controller responsible for your personal data under applicable data protection laws.
What Personal Data We Collect
We may collect and process the following personal data:
Contact information: name, email address, phone number
Communication data: messages sent via contact forms
Newsletter subscription data: email address and name (if provided)
Technical data: IP address, browser type, device information
Usage data: pages visited, interactions with our website
We do not intentionally collect sensitive personal data.
How We Collect Your Data
We collect data when you:
Fill in a contact form
Subscribe to our newsletter
Communicate with us via email
Browse our website (via cookies and analytics tools)
Why We Use Your Data (Legal Basis)
Under GDPR, we process your data only when legally permitted:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries | Legitimate interest |
| Sending newsletters | Consent |
| Improving our website | Legitimate interest |
| Security & fraud prevention | Legal obligation |
You can withdraw your consent at any time.
Newsletter & Marketing Communications
If you subscribe to our newsletter, we will send you updates about:
Our hotel opening
Experiences and offers
Relevant news
We use Mailchimp and GWS as our email marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their Privacy Policy.
You may unsubscribe at any time via the link in our emails.
Your Rights (GDPR)
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority
To exercise your rights, contact: info@eleodendro.gr
Data Security
We apply appropriate technical and organizational measures to protect your data, including:
Secure hosting
Encrypted communications
Limited access to personal data
Cookies & Analytics
Our website uses cookies to enhance user experience and analyze performance.
Cookies may include:
Essential cookies (website functionality)
Analytics cookies (e.g., Google Analytics)
Security cookies
You can manage or disable cookies via your browser settings.
Data Sharing & Third Parties
We do not sell your personal data.
We may share data only with trusted service providers such as:
Email marketing platforms
Website hosting providers
Security and analytics services
All partners are required to comply with applicable data protection laws.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
International Data Transfers
Some of our service providers may process data outside the EU.
Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
Data Retention
We retain personal data only for as long as necessary:
Contact form data: up to 24 months
Newsletter data: until you unsubscribe
Technical data: as required for security and analytics
Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact: